The Linky meter and its unexpected bills: deciphering a mysterious electrical incident

For several years, the Linky meter raises many questions and concerns from consumers. Recently, unexpected electrical incidents have been reported by users of this smart device, including astronomical bills. In this article, we offer you a detailed analysis of these events in order to better understand the possible causes and the possible solutions to remedy them.

The Linky meter: presentation and operation

The Linky meter is a device that allows you to measure the electricity consumption of a home or building in real time. It communicates directly with the electricity supplier and transmits all information about your consumption. Thanks to its innovative technology, this meter can facilitate energy management and optimize costs for consumers.

The advantages of the Linky meter

• Better knowledge of your electricity consumption;
• Access to real-time data via a dedicated interface;
• Personalized monitoring to help save energy;
• Rapid intervention in the event of a malfunction;
• The possibility of subscribing and canceling your electricity contract remotely.

Electrical incidents linked to the Linky meter

However, since the installation of the first Linky meters in 2015, several unexpected electrical incidents have been reported by users. Among these incidents, we note in particular the receipt of abnormally high electricity bills.

Astronomical bills

In some cases, consumers who have opted for the Linky system have noticed an unexplained increase in their electricity bill. This increase can go up to several hundred or even thousands of additional euros compared to their usual consumption. The victims of this anomaly then find themselves with an amount to pay much higher than expected, despite efforts to save energy.

Possible causes of these excessive bills

Several elements can explain the appearance of these abnormally high bills. Firstly, it is possible that poor installation of the Linky meter is the cause of the problem. It could also be a human error when collecting data, or a technical malfunction of the meter itself. Furthermore, some consumers use electrical devices that are not compatible with the Linky device, thus causing measurement errors.

How to react to these electrical incidents?

Facing a astronomical bill caused by an electrical incident linked to the Linky meter can be a particularly stressful situation. Faced with this situation, several approaches can be considered to find a solution and resolve the problem.

*h3>Contact your electricity supplier*

The first step when receiving an abnormally high bill is to contact your electricity supplier promptly. This is in fact the main contact who will be able to inform you about the cause of this unexplained increase and direct you towards the appropriate steps.

Have your electrical installation checked

If your electricity supplier cannot identify the source of the problem, it may be wise to request the intervention of a qualified electrician to carry out a diagnosis of your electrical installation. This will make it possible to check whether it complies with current standards and whether it is not the cause of the malfunctions observed.

Report the incident to the National Environmental Health Safety Agency (ANSES)

In the event of persistent difficulties, you also have the possibility of reporting your situation to ANSES. This French agency is responsible for assessing the health and environmental risks linked to smart meters such as Linky. They will then be able to carry out an investigation to determine whether your electrical incident is isolated or whether it is part of a larger problem.

The issue of electrical incidents linked to the Linky meter remains a worrying subject for many consumers. Faced with this situation, the most important reaction is to remain vigilant and be proactive in the event of a problem detected. By following the steps mentioned above and keeping a close eye on your electricity bills, it will be possible to better understand these incidents and limit their consequences on the wallets of the households concerned.